MAGENTO 2 EXTENSION
COD RTO with Smart Risk Controls
Reduce COD returns by intelligently blocking or limiting Cash on Delivery orders based on customer risk signals.
- Rule-based COD risk evaluation
- Block COD for high-risk customers
- Force prepaid for repeat RTO users
- Admin-configurable thresholds
- Lightweight, no external API dependency
Built for performance • Security-first • Upgrade-safe
The Hidden Costs of Uncontrolled COD
Beyond delivery failures, COD silently impacts margins, fulfillment efficiency, and customer trust.
High COD RTO Losses
Repeat offenders and risky locations increase return costs.
Fraud & Fake Details
Suspicious phone, email, and address patterns lead to failed deliveries.
Operational Overhead
Manual review of COD orders slows fulfillment and increases errors.
What the extension does at checkout
Automatically evaluates every COD order and decides whether Cash on Delivery should be allowed, restricted, or blocked — before payment is shown.
- Scores each COD order using configurable risk rules
- Blocks COD for high-risk customers
- Forces prepaid for repeat RTO users
- Allows COD with limits for medium risk
- Logs every decision for audit & debugging
Rules
The extension applies configurable rules across customer history, location, contact data, and order context to evaluate COD risk and enforce checkout decisions in real time. All rules are independently configurable, prioritized, and evaluated in real time during checkout to determine COD eligibility. Every decision is logged and traceable, giving merchants complete visibility into why COD was allowed or restricted.
Customer Risk Rules
Identify risky customers based on historical behavior and identity signals.
- Repeat RTO history
- Suspicious phone numbers
- Disposable / invalid emails
- New vs returning customers
Address & Location Risk
Detect high-risk delivery zones and prevent repeat failures.
- High-RTO pincodes
- Incomplete / fake addresses
- Delivery failure zones
- Zone-based thresholds
Cart & Order-Based Rules
Apply smarter decisions using cart composition and order value.
- High cart value on COD
- Category-based restrictions
- Quantity / item count limits
- Order risk score thresholds
Auditability & Business Insight
Full visibility into COD decisions
Every COD decision made by the extension is recorded and visible in the Magento admin. Merchants can clearly see which orders had COD allowed, restricted, or blocked — along with the exact rules and risk score that triggered the action.
Order-level and centralized insights
Admins can review COD decisions directly on the order as well as in a centralized decision log, making it easy to audit behavior, fine-tune rules, and explain changes to business stakeholders.
Understand prevented risk and savings
By tracking blocked high-risk COD attempts and their order values, merchants gain clear insight into prevented exposure and can estimate avoided RTO losses based on their historical return rates.
No black boxes. No hidden decisions.
Starter (Single Store)
- $199/year
Includes:
- Rule-based COD suppression
- Customer, address & cart rules
- Admin configuration UI
- Enforced safely during checkout (no checkout breaks)
- Decision logs for every COD evaluation
- Magento 2.4.x support
- Updates during license period
Professional (2 Stores)
- $299/year
Includes everything in Starter, plus:
✔ 2 Magento installations
✔ Ideal for staging + production
✔ Priority email support
✔ Assisted configuration (1 session)
Agency / Enterprise
- $799/year (Starting Price)
Trusted for multi-store and client deployments
Includes:
Unlimited installations
Client usage allowed
Priority support
Upgrade-safe architecture
Ready to reduce COD risk without hurting conversions?
If COD returns are impacting your margins, operations, or confidence in scaling — this extension gives you a controlled, transparent way to act.
Tell us about your store and COD volume, and we’ll help you evaluate whether this fits your setup.
No lock-in • No external APIs • Built for Magento 2 best practices